USPS Network
Modernization

FEATURED SUCCESS STORY: IT INFRASTRUCTURE

Challenge
The U.S. Postal Service (USPS) engaged our client, a large telecommunications company, to upgrade and secure its nationwide network, spanning more than 32,000 post offices and mail processing centers. These facilities support close to 900 mission-critical IT applications, making network reliability, resilience, and security essential. Our client needed a partner with deep roots in strong experience across advanced broadband, wireless access, and software-defined networking to solution this effort.

Impact 
KellyMitchell served as the project’s principal partner to deliver the modernization of network and operational support services. Our contribution included:
 

• Designed and validated SD-WAN solutions by leading discovery, configuration, and deployment in collaboration with USPS engineering teams and partners.

• Streamlined delivery by processing orders, maintaining accurate systems and databases, and ensuring alignment with SLAs and performance standards.

• Kept stakeholders connected through proactive communication, close collaboration, and responsive troubleshooting to support evolving USPS requirements.

Outcome 

Through this collaboration, KellyMitchell empowered our client to accelerate the USPS network modernization program by delivering reliable SD-WAN services on schedule and to specification. The partnership resulted in faster service activations, improved network reliability and performance across USPS operations, and greater agility to adapt to changing requirements while driving greater cost efficiency and continuing to support critical nationwide services.